Issue being faced when request is sent through Facebook

[sumit gupta]

HI

Hope you doing all well -- we are facing a issue in otomax when a request is being sent to application through facebook please find the acctached snapshot where in request through facebook caused an error and lead to close of the application

[attachment deleted by admin]

[MANO30]

This issues also for me and my clients. Please Solve as quick as possible.

[sumit gupta]

Exactly what is happening over this is as follows:-

• When we chat using our facebook id with any of the friend in our friend list it works perfectly fine
• When we try sending the request to ID which has been integrated with facebook - it simply leads to closure of the OtomaX application - where in errror as shared in snap shot pops up


• After try this for couple of times what i think the issue isn't with facebook chat servers as they are perfectly working fine
  and doing their functioning
• Issue seems to be from the part of otomax as it seems due to change in the protocol or anything like that - dont know exactly the problem - it pops up with the error - simply stating that the request sent through facebook is not being handled by otomax - while going through the error it says - some dll is missing : or needs to be added in the exe of the otomax 

Looking forward for a positive and early resolution of the same
Together with that do share with us - that whether we need to change the .exe files offered by you : or it is like someaction
will be undertaken by you at your end - leading to resolution of the problem

[/list]